How often are you ready to check-out and find yourself in the slowest line at the register? After 10 seconds of no advancement you contemplate jumping to another line, you see your opportunity and nonchalantly make your move in hopes of getting out of the store quicker. Without fail, every time, the line you left picks up speed and leaves you behind with checkout remorse. Don’t let your customers ever feel like this. Instead, implement the easiest solution at retail- a queuing system.
Foundations To Shaping A Unique Queuing System
OCCUPY THE SHOPPERWhen we have something else to do the wait always seems shorter. A wide assortment of impulse purchases on the way to the checkout will not only increase your sales, but increase customer satisfaction with a perceived shorter wait time and friendly last minute reminder to pick up a birthday card for Mom.
FIRST IN, FIRST OUT Believe it or not, feeding all registers from a single line that is constantly moving forward is perceived to be moving faster. Nothing is more aggravating than when a register opens up, you hear “next in line”, and the last person in line takes the opportunity to now be first. First come, first serve is perceived to be the most fair and quickest when dealing with lines- it’s all about queuing theory.
CUSTOMIZE The checkout is a retailer’s most unique area of a retail environment. No other part of the store has a higher concentration of customers or bigger impact on their satisfaction. Bring attention to your merchandise with our store fixtures, a queuing system customized to the customer and store needs.